['Privacy Policy\n\nWelcome to our online platform. Protecting your privacy is a priority for us at Pawfect Behaviour Solutions. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you use our services, including puppy training, obedience classes, behaviour modification, agility training, and private consultations. We are committed to complying with the General Data Protection Regulation (GDPR) and other relevant privacy laws.\n\nInformation We Collect \nWhen you interact with our online platform or contact us, we may collect the following types of personal information: \n- Contact details such as your name, address, phone number, and email address. \n- Information about your pets relevant to the services you request. \n- Payment information for processing transactions related to our training services. \n- Communication records when you reach out for consultations or support. \n- Usage data about how you interact with our website to improve user experience. \n\nHow We Use Your Information \nWe use the collected data to: \n- Provide and manage our pet training and behavioural services. \n- Process payments and respond to inquiries or requests. \n- Send important updates regarding classes, appointments, or changes to our services. \n- Improve our website functionality and tailor our offerings. \n- Comply with legal obligations and protect the rights of Pawfect Behaviour Solutions and our clients. \n\nLegal Basis for Processing \nOur processing of your personal data is based on one or more of the following grounds: \n- Your consent given when submitting information or enquiries. \n- The necessity to perform a contract, such as providing training or consultation services. \n- Compliance with legal obligations. \n- Legitimate interests to enhance our services and maintain security. \n\nData Sharing and Third Parties \nWe do not sell your personal information. We may share data with trusted third-party service providers who help us operate our business, such as payment processors or IT support, under strict confidentiality agreements. We ensure that these parties comply with data protection laws and only use your information for specified purposes. \n\nData Retention \nPersonal information is retained only as long as necessary for the purposes outlined or as required by law. We periodically review data retention and securely delete or anonymise information that is no longer needed. \n\nYour Rights \nYou have the right to: \n- Access your personal data and obtain details about how it is used. \n- Request correction of any inaccurate or incomplete information. \n- Request erasure of your data under certain conditions. \n- Object to or restrict processing of your data when applicable. \n- Request data portability to transfer your information to another service provider. \n- Withdraw consent at any time where processing is based on your consent. \n\nTo exercise your rights or for any questions about your personal data, please contact us at our physical address below. \n\nData Security \nWe implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or damage. \n\nCookies and Tracking \nOur online platform may use cookies to enhance user experience and collect anonymised usage data. You may choose to disable cookies through your browser settings, but some features may be affected. \n\nChildren’s Privacy \nOur services and website are not intended for children under 16 years old, and we do not knowingly collect personal data from children without parental consent. \n\nChanges to This Policy \nWe may update this Privacy Policy periodically to reflect changes in legal requirements or our practices. Continued use of our platform after changes indicates acceptance of the updated policy. \n\nContact Information \nIf you have any questions or concerns about this Privacy Policy or your data, please contact us at: \n\nPawfect Behaviour Solutions \n27 Willow Lane \nSuite 3B \nBristol, South West England \nBS1 4QA \nUnited Kingdom \n\nPhone: +44 117 325 8794 \n\nThank you for trusting Pawfect Behaviour Solutions with your pet’s training and wellbeing. We are dedicated to respecting your privacy and protecting your personal information.', 0.001386, 'gpt-4.1-mini']